Trust Center
Transparent, institutional-grade documentation of our security posture, privacy practices, responsible AI framework, research integrity, and operational commitments — available to the public, enterprise customers, government partners, and research institutions.
Ten Trust Domains
Each trust domain is backed by published governance documents with defined effective dates, version history, and review schedules.
Privacy
Information we collect, retention practices, user rights, deletion requests, and how we handle personal data across the Platform.
- Account information
- Learning progress
- Usage analytics
- No selling of data
- User deletion rights
Security
Security architecture, encryption, access controls, responsible disclosure, incident response, and business continuity.
- Role-based access control
- Data encryption in transit
- Responsible disclosure policy
- Incident response framework
- Coordinated disclosure support
Responsible AI
Human oversight, model governance, AI transparency, change management, and continuous improvement of AI systems.
- Human review requirements
- AI transparency commitments
- Model change governance
- AI system monitoring
- Educational AI standards
Research Integrity
Scientific integrity, publication standards, peer review, collaborative research principles, and responsible AI use in research.
- Evidence-informed standards
- Attribution requirements
- Peer review processes
- Open data principles
- Collaborative research ethics
Accessibility
Inclusive design principles, educational accessibility, multi-device support, and continuous accessibility improvement.
- Inclusive design framework
- Educational accessibility
- Responsive design
- AI-assisted accessibility
- User feedback process
Operational Transparency
Full public access to all governance documents, version history, effective dates, and next review schedules.
- Public document library
- Version history
- Review schedules published
- Change notifications
- Governance timeline
Vendor Governance
Third-party risk management, due diligence framework, vendor lifecycle, and ethical procurement principles.
- 10-stage vendor lifecycle
- Security due diligence
- Privacy requirements
- Ethical expectations
- Ongoing monitoring
Incident Response
Structured process for identifying, evaluating, remediating, and communicating about security events.
- Structured review process
- Coordinated disclosure
- Researcher safe harbor
- Confidential handling
- Continuous improvement
Business Continuity
Operational resilience, disaster recovery principles, vendor continuity requirements, and platform availability commitments.
- Operational resilience
- Vendor continuity standards
- Disaster recovery principles
- Data backup practices
- Platform availability
Ethics & Values
Organizational values, professional conduct standards, conflict of interest policies, and non-retaliation commitments.
- 7 core organizational values
- Professional conduct standards
- Conflict of interest policy
- Non-retaliation commitment
- Ethics oversight
Governance Timeline
Questions about our governance?
Ask our Governance Assistant or review our complete document library.